Service with a Smile :-)

Today at noon we got the knock on our door. The service coordinator said, Bay 11, ASAP, so we scrambled around, got things put away, the dogs loaded in the car, and away we went to Bay 11.

They went over our list with us and then said they would be taking care of some of the little things and getting parts ordered. We got it back around 3 p.m., which is the closing time for the service area and got set back up on our site. It has really cooled off this evening and we sat out for a couple hours with the dogs.

While they were working on the coach, we spent the time in the customer lounge. It is large and spacious and you can take your dogs in there. We did and true to form, Bailey guarded the door, barking at everybody who came in. The coach was in for just a couple hours today, but tomorrow it will be in all day, starting at 7 a.m. They are either going to do the awning or the floor, part of which must be replaced because the slide has gouged it. Those repairs will be long days, so we are probably going to go somewhere for the day. Thought we would take the dogs over to the Coon Dog Cemetery so they can pay their respects to dogs who actually had to work for a living. Hah.

Things are going smoothly with the repairs. We are getting a couple new awnings over windows so if are sitting in sun and it is too windy to put out the big awning, we can shade the interior.

The new Phaetons like ours have a problem with the driver's window leaking. Tiffin has tried several new kinds of seals and nothing has worked. The last time we were here, Terry asked the service manager for some door drip cap. He cut it to length, then painted it and attached it on the window with double-stick tape. You cannot even see it because it blends in and it works perfectly. He has shown it to several people including the service people who had asked if we wanted the new seals. We did have them put on the new seals, but Terry noticed the service manager was looking at our coach later. Then today, our neighbor brought his Phaeton out and he had the same drip cap on his. The service guys told him they could put it on as an additional precaution to prevent the leak. Hah! Wish Terry had put a patent on that. Looks like they are going to fix all of them like that.

Well, we will be turning in early as we have to have the coach in at 7 a.m., so till next time. . .

Dale