Friday, June 01, 2018

Back home in Red Bay!

I say back home, because Red Bay is where Phaeton Place was born. She has her roots here. We came back this time because we have to get two bay doors replaced. We actually are scheduled on Monday, June 11, but we had a couple other things we hoped to get fixed while we were in the area. Terry's family reunion is June 9, so we got done in Searcy in time to get over here.

We stopped into the body shop and they have our doors. They are going to check their schedule to see when they can do it, maybe this week or early next week.

We also stopped at the camp office to sign up for a service appointment. After July 7, Tiffin will no longer work on motorhomes past ten years old, so we won't be able to get factory service. But there are so many outfits here, former Tiffin employees who have gone out on their own, that this is still the best place to come to get work done. Tiffin even supplies you with a little catalog of all the places that do work and even a map with their locations. We had two items that needed attention, the door awning and a slide roller. We were told that the scheduler would come around today to see us.

So we went to bed last night knowing we would be talking to someone today. I got up early and was having my first cup of coffee when the phone rang at 6 a.m. The lady spoke in a heavily southern accented voice and I had trouble understanding her. But she asked if we could be in Bay 10 at 7 a.m. What???????? Yes, I said. We will be there. I ran and woke Terry up and told him. He asked, "Can we make it?" I said, "We're gonna try." We left at 6:45 and were sitting waiting in front of Bay 10 a few minutes later. In fact, our paperwork had not yet reached our bay. Once we were in, we told them our two problems and we unloaded the cabinets they would have to have access through. Since we had rushed around, we hadn't had breakfast, so I ran out and got us breakfast. I got back about 8:15 and they were DONE! DONE! Unbelievable! The awning was not broken. Water had built up in the endcap and the tech removed it and then drilled a little hole to keep water draining from now on. He lubricated it a bit and it is good to go. The slide roller was a bigger job, but they know how to repair this stuff. They had to actually jack up the slide from the outside. Didn't take much time to get it in place. They thought they might have to fix our broken one if they didn't have one in stock. But they did have one and told us to keep the old one and have it repaired/welded so we would have a backup.
We were back on our site here at the camp at 8:30. Man, what a fast, busy 2 1/2 hours that was. I can't believe we just dropped in hoping to maybe at least get someone to look at in and it's fixed! I just can't say enough for Tiffin. They do it right.

We are here in the camp for another 5 nights or so, then we move to Piney Grove Corps Park in Mississippi, to be close to the reunion. Once we leave there, we will be back here in Red Bay, unless our work is finished between now and next Wednesday. So we are happy campers once again!

Till next time. . .

Dale